PrimeTech Global respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, https://primetechglobal.com.au/ (the “Site”).
1. What Personal Information We Collect
We may collect the following types of personal information from you:
- Contact information: such as your name, email address, phone number, and mailing address.
- Account details: such as your login details, preferences, and order history when you create an account.
- Payment details: including billing information and transaction details, but we do not store your credit card or bank details.
- Browsing information: such as your IP address, browser type, operating system, pages visited on our Site, and interactions with our Site (via cookies and similar technologies).
2. How We Collect Your Personal Information
We collect personal information in the following ways:
- Directly from you: when you interact with our Site, fill out forms, or communicate with us via email or phone.
- Automatically: through cookies and tracking technologies when you visit our Site.
- Third parties: from service providers, payment processors, and marketing partners.
3. How We Use Your Personal Information
We may use your personal information to:
- Provide services: such as processing your orders, providing customer support, and responding to inquiries.
- Improve our Site and services: including understanding user behavior, customizing content, and enhancing the Site’s functionality.
- Marketing and promotions: to inform you of new products, special offers, and relevant updates (with your consent, if required).
- Legal compliance: to comply with applicable laws, regulations, and contractual obligations.
4. Sharing Your Personal Information
We may share your personal information with:
- Service providers: who assist with website hosting, payment processing, customer support, and other business services.
- Legal authorities: if required by law, court order, or government regulation.
- Business partners: for joint ventures, mergers, or acquisitions where your information may be part of the transaction.
We will not sell your personal information to third parties.
5. How We Protect Your Personal Information
We use a variety of security measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our Site uses cookies to collect information and improve your experience. Cookies are small text files placed on your device to store data that helps us analyse how you use the Site.
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Site.
7. Your Rights
You have the right to:
- Access your personal information: by requesting details of the information we hold about you.
- Correct your personal information: if it is inaccurate or out-of-date.
- Request deletion: of your personal information, subject to legal obligations.
- Opt-out of marketing: by unsubscribing from our marketing communications at any time.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than Australia. We ensure that such transfers are subject to appropriate safeguards in line with Australian privacy laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Policy periodically to stay informed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in contact with us via our Contact Us page.